Case Studies

Real outcomes, real organisations

See how organisations have used Trickle to move from listening to acting together - and what changed as a result.

Independent School
90%
of staff asked for Trickle
to continue next year
St George's School  ·  Teaching & support staff
St George's School
Hearing what matters: from pilot to whole-school staff voice

A support-staff pilot opened up to all teaching and support staff for the summer term - 70% of invited staff signed up, 85% of the matters they raised were resolved (against a 61% platform average), and 90% of staff asked for Trickle to continue into the new academic year.

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NHS Maternity Services
94%
of matters taken on
by a named Champion
NHS Lanarkshire  ·  Maternity, Gynaecology, Neonatal
NHS Lanarkshire Women's Services
Real-time staff engagement in NHS maternity services

A focused 12-week Trickle Sprint across Maternity, Gynaecology and Neonatal teams - 333 staff signed up (67% above target), 94% of the matters raised were taken on by a named Champion, and they were resolved in an average of 12 days, 250% faster than the platform average.

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NHS Resident Doctors
100%
owned by a named Champion
vs 74% platform average
NHS Mid Yorkshire Teaching NHS Trust  ·  Office of the CMO
NHS Mid Yorkshire Teaching NHS Trust
Sustaining resident doctor engagement across a rotating cohort

The Office of the CMO built a structured speaking-up channel for a rotating resident doctor programme - across two cohort years, all 119 matters raised were owned by a named Champion, 91% of resolutions were endorsed by colleagues, and the median time to resolve was 25 days.

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NHS Scotland
80%
of suggestions taken on
and resolved
Acute Medical Unit  ·  180+ staff
Scottish NHS Board
Transforming staff interaction in a Scottish NHS Board

One of Scotland's largest teaching hospitals used Trickle to improve staff satisfaction, wellbeing and productivity across a busy Acute Medical Unit - and is cited in the Scottish Government Future Medical Workforce Project report as a result.

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Scottish Local Government
6,000+
employees across
a dispersed workforce
West Dunbartonshire Council  ·  90,000 residents served
West Dunbartonshire Council
Transforming staff engagement at West Dunbartonshire Council

A Scottish council with over 6,000 employees used Trickle to engage frontline workers across dozens of locations, create a psychologically safe feedback environment and bring real employee data into leadership decision-making.

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