26th July 2021

“When a business goes through a period of change its vitally important that a business listens to its employees. The key is never to assume what you think people are thinking. We implemented Trickle at FISSS during a change process and continue to use it on an ongoing basis to understand sentiment and mood across the business.

Even though we are quite a small team, we are diverse and like different things so it’s important we understand this at all times. Trickle has been instrumental in a number of new initiatives we have brought into the business. Some of these new benefits are directly attributable to ideas and discussions that started in Trickle.

The support from Trickle has also been second to none. You never feel alone and they seem as invested in the success of the system just as much as we are.”

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